FAQ

Have a question we haven't answered?
Head on over to the Contact Us page and send us a message. We would love to hear from you!

General Questions

What forms of payment do you accept?
We accept cash, check, Visa, Mastercard, Discover, American Express, and PayPal.
What is included with your "basic editing"?
Basic editing includes color correction, brightness and contrast correction, and basic skin smoothing. My rule of thumb when it comes to skin smoothing or removing imperfections is "If it'll be there forever, it stays. If it'll be gone next week, it goes." This rule can be a little subjective, but generally, acne is removed while things like scars and birthmarks, unless specifically requested, will be left.
Do you offer additional or advanced editing?
Yes! The cost for additional editing work varies depending on the job. You can use the Contact Us page for specific questions and pricing.
When will my proofs be ready?

For engagement sessions, proofs are typically ready within 2 weeks of your shoot.

For weddings, proofs are typically ready within 4 weeks of your shoot. Since we want to make sure everything is perfect for you, this time may increase during periods of heavy volume. We would rather be a little late on a deadline than to compromise the quality of our work for the sake of a schedule.

If your session is time sensitive, we can arrange a high priority status to your session. Use the Contact Us form to request more information and pricing.

Can I view my proofs online?

Yes! We do like you to see your proofs in person first, though, for a very good reason. The color quality can vary greatly from screen to screen, ranging from not too shabby to flat out horrid. Our editing monitors have been color corrected to give us an accurate view of how your images will look coming back from our professional photo lab, so we want to make sure you see a true representation of the quality of your images. After this in-person viewing, we will open a password protected online gallery that you can feel free to share with whomever you like.

If you are uncomfortable with having your images in an online gallery, you can request that one not be created. In this case, your initial proofing session will also be an ordering session.

Can I order products online?
Yes! You can order prints and other products right through your proofing gallery. If there is a product you would like that is not listed in the proofing gallery, just ask, chances are we can get it.